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Customer Support

Worf offers a money-back guarantee however it is related to the length of your web hosting plan. So do read the fine prints. However, you do qualify for 45-day money-return guarantee if you have selected their annual plan.

How do I contact Worf’s support? You get first-class 24/7 customer support via phone, live chat – and you can browse a database of questions and articles with common questions covered. What languages does Worf support speak? Besides English, Worf’s customer service is provided in many languages. Here’s a full list of supported languages including phone numbers.

General

There are a few different reasons. Our award-winning support is always high on the list of why people move their presence to Worf. Of course, our prices — including a free 1-year extension on many domain transfers — is another popular reason. And if you already have one or more of our products, transferring your domain, website or hosting to us lets you consolidate your web presence with one provider so it’s easier to manage.

With nearly 6 years in the industry, we have the experience, the technology and the hosting experts to help web designers, developers, bloggers and online businesses create and maintain their online presence. Our secure web hosting platform, complete with cPanel, offers a 99.9% uptime guarantee and award-winning support, which has helped nearly 300+ customers get online.

Worf is the world’s largest and trusted domain registrar that empowers people like you with creative ideas to succeed online. Buying a domain name is easy with our domain search tool and domain name generator tools you can find the perfect website address for your business.

There are a lot of reasons to switch from your free email to a domain-based email, but here are the top 3:
  1. Customers are much more likely to trust a professional address like [email protected] than [email protected]
  2. Professional Email provides world-class security with industry-leading spam and virus filters.
  3. Personalized email addresses promote your business more effectively. Every time you send an email, you are giving your web address to customers and prospects, encouraging them to visit your website.
Even small local businesses that only serve their hometown need a site. That’s because the web is the first place people go when looking for a product or service. A website helps every business:
  • Promote and sell their products and services
  • Connect with new customers (and keep existing customers)
  • Build credibility
  • Compete with bigger businesses
  • Control their brand and keep their marketing fresh and current
Best of all, a website is much easier and more affordable than you might think. Worf offers a complete selection of online tools for building websites, along with hosting, email and marketing options to grow their business on the web.

Pricing & Support

The best plan for self-hosted WordPress users depends on the total number of sites hosted. Although the Developer plan is the most expensive one, it’s meant for people who own 5 websites and have up to 800,000 monthly visitors. On the other hand, the Ultimate plan can handle one or two WordPress sites, and 400,000 monthly visitors. It also includes malware protection.
Worf also offers managed WordPress options, which includes bonuses like WordPress installed by default, staging areas, and dedicated phone support lines (no live chat, though).

Worf’s cheapest hosting plan is $3.99 per month and it comes with unlimited bandwidth and 100 GB storage and a free domain (for the first year) is included with the purchase.

Refunds

You can contact Worf using live chat (Live chat can be launched via the “Chat with us” button on their website) or phone. To request a refund go to the “Contact Us”, select your country and perform a toll-free phone call.

Technical

WordPress installation is manual (though easy), but Worf provides you with a WordPress managing tool suite, which automatizes your WordPress site backups and software updates. Worf also enhances the performance of your WordPress website and offers you 24/7/365 specialized tech support.
Managed WordPress plans come with the WordPress core pre-installed.

If your domain name is registered someplace else (for example with Namecheap) then you need to update the domain’s nameservers. You will find the correct NS values in your control panel. For example, Worf’s default DNS nameservers look like: ns01.worfcontrol.com and ns02.worfcontrol.com. Their premium DNS nameservers look like: pdns01.domaincontrol.com and pdns02.domaincontrol.com. Again find the right information by logging into your web hosting cPanel.

Because it’s a fast, simple way to create a website that you — and your customers — will love. Simply type in your idea or industry and Worf Website Builder will pull up a number of professionally designed, ready-to-launch templates. From there, just add your own text and images and you’re good to go.